Offering clear and accurate information, advice or guidance - and knowing what can be shared legally and professionally - can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.
This is a free online course.
You need to be aged over 19 and, to be eligible for funding, you need to have been in the country for three years or more.
You also need access to a computer and a good standard of English.
The Level 2 Certificate in Information, Advice or Guidance has five units across two module workbooks as follows:
Written answers will be marked against the awarding body's standard answers. There is online support from an allocated assessor.
If the course is not completed within time, you will be expected to pay £100 to cover registration costs.
By undertaking this programme, candidates will be able to expand their knowledge and further their own continuous professional development, which may improve their career prospects.
When teenager Rufaro Hwindingwi left school after her GCSEs, she was unsure which career was right for her. The teenager went to a Derby College enrolment day with an idea that business might be a good path to follow. Now she is studying Level 2 business and has a part-time job with award-winning Derby estate agents Hannells. She also has her sights set on Business at Level 3, before going on to university to a take a Business Management Degree and then a Masters.
But Rufaro, 17, explained that initially she planned to follow her mother into health and social care...but the subject was not her main passion. She liked the style and content of Derby College's module based Level 2 business course saying she prefers coursework to exam-based learning.
Rufaro said she has studied eight units, with areas including the techniques and purpose of branding and the value of brand recognition, as well as how to be professional online, on the phone and face-to-face. She has also learnt about managing cashflow, cashflow forecasts and how to analyse break even graphs and charts. As part of her studies, Rufaro had two weeks' work experience with Hannells Estate Agents through its Academy link with Derby College.
Hannells area sales manager Victoria Downing said: "Derby College's business course is designed to prepare students for the workplace. Rufaro really was outstanding. We were able to have a conversation about her working part-time with us, because we had an unfilled vacancy, and it's great to have her with us."
Derby College's Employer Academy programme aims to boost students' employability skills and job prospects as well as giving employers the opportunity to shape the college curriculum. It also reduces employers' costs for recruiting young people into job and apprenticeship roles after their College course.
I'm going to continue with Hannells and then go onto Level 3 in business at Derby College. That's my next step. Then I'm thinking of a Business Management degree at Birmingham City University or the University of Birmingham. I think Business Management may be a base for another course, maybe a Masters.