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Improving Employability and Leadership Skills within the Travel and Tourism and Hospitality IndustryApply Now »

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Level: 2

Location: The RoundHouse

Years: 1

Weeks: 6

Hours: 3.00

Start: 07/09/2020

Days / Times: Tuesday 01:30 to 16:30

Tuition (£): 0.00*

Interview: N

Course Summary

This course is free and is designed to improve your knowledge and practical skills to help you progress in employment or to help you gain employment in the visitor economy sector.

Entry requirements

You just need a passion to succeed.

Course Content

You will cover a variety of units, for example:

  • Customer care skills
  • Leadership skills
  • Managing conflict
  • Communication skills
  • Interview skills

How will I be assessed?

Assessment will be through group work, practical activities and written tasks.

Are there any additional costs or specialist equipment required?

N/A

What can I do after this course?

This course will help you embark on or progress a career in the visitor economy sector. You could also consider further short courses or full-time courses on offer through Derby College Group. 

 

 

 

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* Tuition - This figure is the fee to be paid if you are not entitled to any concessions.
*** Co-Tuition - This figure is the fee to be paid if you are entitled to any partial concessions.

This course is run at the Roundhouse Campus

About the Roundhouse »

Daniel Johnston

Daniel Johnston

Taking off with a cabin crew career

High-flier Daniel Johnston clinched a cabin crew job with Ryanair – even before completing his Derby College course!
 
Always interested in seeing more of the world, he progressed so well on the Air Cabin Crew Diploma that he was ideally prepared for the highly competitive Ryanair recruitment process. Having embarked on his learning journey in 2013, Daniel was amazed at how many unusual opportunities his course offered.
 
One highlight was a day at the British Airways Training Centre at Heathrow – learning about safety procedures, undertaking role plays in a mock crash simulator and trying out an evacuation slide. Another was a fire training course at East Midlands Airport.

I’ve always wanted to travel – cabin crew is my dream job. When I first joined Derby College, I saw the Diploma as a qualification which could probably lead to a job a few years down the line. Then I got a job before I’d even finished College! Working with Ryanair will open up so many doors for my future but I wouldn’t be where I am today without the help of the College.

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