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FRESH START INTO CATERING OR CUSTOMER SERVICE JOBS Apply Now »

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Level: 1

Location: The RoundHouse

Years: 1

Weeks: 4

Hours: 4.50

Start: Roll On Roll Off - Contact Us

Days / Times: Contact Us

Tuition (£): 0.00*

Interview: Y

Course Summary

Looking for a new job within catering or customer service? These industries face major skills shortages so our course will help you on your career journey.

It gives you a wide range of knowledge in a variety of subjects, including Introduction to Catering and Hospitality or Introduction to Customer Service.

You will achieve a Certificate in Employability Skills, which will help you with employment in different areas such as pubs, restaurants, cafes and numerous customer service roles.

The course can be delivered to suit your requirements and fit around your work/home life. It is 24-hour course in total but can be completed sooner, depending on your prior knowledge.

Entry requirements

No formal qualifications are required - you just need a passion to succeed.

Course Content

You will cover a wide range of topics, for example:

  • Understanding how to be successful
  • Health and Safety in the workplace
  • Employment skills
  • Understanding pensions
  • Introduction to Catering and Hospitality/Customer Service

How will I be assessed?

You will be assessed through online modules.

Are there any additional costs or specialist equipment required?

No

What can I do after this course?

Further Study

You could progress to our 12-week practical Level 1 or 2 course in Food Preparation and Cooking.

 

 

 

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* Tuition - This figure is the fee to be paid if you are not entitled to any concessions.
*** Co-Tuition - This figure is the fee to be paid if you are entitled to any partial concessions.

This course is run at the Roundhouse Campus

About the Roundhouse »

Jack Bowler

Jack Bowler

Bespoke Inns experience leads to ideal job for hospitality student Jack

Work experience offered through Derby College's links with Bespoke Inns has led to the ideal job for former hospitality student Jack Bowler.
Jack, who got a distinction in his foundation degree course in International Hospitality Management, has been working at the Boot Inn in Repton, a Bespoke Inns' traditional pub and restaurant, since August. Although he already had catering qualifications from Derby College, Jack was keen to learn the front of house side of hotel and catering.
Encouraged by his lecturers, he enrolled on the foundation degree course and, through the Bespoke Inns Hospitality Management Academy, gained valuable work experience at The Dragon in Willington.
The Academy seeks to bridge the gap between education and the workplace for the College's hospitality students so that they can put into practice their customer service skills at top quality establishments.
In his new role at The Boot – a beautiful 17th Century coaching Inn – Jack gets to try his hand at everything including restaurant management, housekeeping and bar work.
He especially likes working behind the bar and telling customers about the range of beers brewed by The Boot's microbrewery next door.

My foundation degree was brilliant and the professional development offered through Bespoke Inns is unbelievable.


Derby College gave me the confidence to do what I'm doing now, and I owe my lecturers a lot. I'm happy to talk to students in hospitality so I can give something back. Bespoke Inns offers work experience to other Derby College students and it's good to see people getting the same great opportunity that I've had.

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