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Award in Introduction to Counselling Skills - Level 2Apply Now »

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Level: 2

Location: The RoundHouse

Years: 1

Weeks: 8

Hours: 3.50

Start: 12/01/2022

Days / Times: Wednesday 17:00 to 21:00

Tuition (£): 168.00*
Full Concession: (0 Tuition/Exam Fee) available dependant on eligibility – A Full Concession is not applicable to a full-cost course

Concessions: 75.00***

Interview: Y

Course Summary

This qualification is intended for people who want to:

  • Learn the basic counselling skills of listening and responding in helping roles
  • Find out more about counselling  - this qualification won’t teach you to be a counsellor, but may help you decide whether or not you want to train as one
  • Improve any/all relationships, both professional and personal

Entry requirements

No previous training or experience is required to undertake this qualification. However, applicants are asked to consider the sensitive nature of the course and the 'experiential elements' that will involve some personal disclosure - and review their emotional readiness for this.

Course Content

You will study and practice:

- How to work within the limitations of the helping role (and how this differs from counselling, coaching and friendship)

- How to establish boundaries for helping

- How to communicate empathetic understanding

- Focusing on the helpee's agenda and needs

- The importance of self awareness and the impact of personality

- Using effective listening and responding skills (including non verbal communication, paraphrasing, posture, and open and closed questions)

- Using review, reflection and feedback to develop initial counselling skills

How will I be assessed?

You will build a portfolio of evidence of your knowledge and understanding and your tutor will assess your skills in practice scenarios, alongside some peer-assessed and self-reviewed activity.  

Are there any additional costs or specialist equipment required?

Other than the course fees, there are no other costs associated with this course.

No specialist equipment is required.

What can I do after this course?

Further Study

On completion of the Level 2 Award, you can progress straight to the Level 2 Certificate in Counselling Skills to start your first level of training as a professional counsellor.


This qualification does not lead directly to an employed role. However, it could enhance an existing voluntary or paid role or increase your general employability.

Did you find the course information on this page useful?


* Tuition - This figure is the fee to be paid if you are not entitled to any concessions.
*** Co-Tuition - This figure is the fee to be paid if you are entitled to any partial concessions.

This course is run at the Roundhouse Campus

About the Roundhouse »

Michael Smith

Michael Smith

Employer academy prepared Michael for his future career

Health care assistant Michael Smith has recently completed his apprenticeship and is already “a really valuable” team member on ward 206 at the Royal Derby Hospital.        
Michael, 21, took levels two and three in Health and Social Care at the Roundhouse, where he also gained valuable work experience through the innovative Employer Academy run in partnership with the University Hospitals of Derby and Burton NHS Foundation Trust.        
This voluntary work helped him secure clinical apprenticeship role with the Trust.      
Michael trained on orthopaedic Ward 206 and was supported academically throughout his apprenticeship by DCG.          
He is now a qualified Health Care Assistant on the ward – following in the footsteps of his mum and brother.          
Michael said: “I’m happy as an HCA, but in future I may look at becoming a nurse practitioner or physiotherapist.”          
Senior Ward Sister Lynsey Heald described Michael as “a really valuable member of the team” and said his college study programme and work experience through the Employer Academy helped prepare him for the ward.          
She added: “He’s really hard working and he’s got a lovely way with the patients, and he gets on really well with the team.          
“Doing the health and social care courses really helped because he knew what to expect. They become a bit more confident, as well. We’ve got a recent new apprentice and Michael’s really taken her under his wing.”

I like caring for people, I’m enjoying the job and I really like the team. I’d recommend it.


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