This qualification has been designed to provide a statement of competence which testifies to candidates' ability to work with practitioners and clients to achieve clients' objectives. It recognises that employment in the advice and guidance sectors involves a diverse range of functions, tasks and activities that are constantly developing in the light of changing client needs.
You will need to be involved in providing specialised advice and guidance services to clients. This could include offering careers education guidance, advocacy or mediation services. The range of services involved may include government agencies, schools, colleges, universities, prison services or trade unions.
In addition to having good ICT skills, you must be willing to use and maintain an eportfolio of evidence.
There are five mandatory units:
There is also a range of optional units you will complete. These could include liaising with other services, facilitating learning in groups, providing support for other practitioners, and undertaking research for the service and its clients. These will be decided by matching your job role to the list of optional units and selecting those for which you are able to generate evidence of your performance in the workplace.
You will be assessed on the job, using a range of methods including the production of evidence such as case histories, products of work, questions, witness testimonies, professional discussions and observations.
These will be uploaded into an electronic portfolio.
There is a range of opportunities available to those who have completed this course, including Administration, Management or Learning and Development qualifications.
Derby College business administration apprentice Jess Monk is the envy of many of her friends. At just 17, she has an interesting, well-paid job, working with friendly and supportive people who show trust in her abilities.
Jess is on the college’s Business Administration level 2 course and in September started an apprenticeship with engineering design consultants Jackson Purdue Lever on Pride Park. Originally at Derby College to study Health and Social Care, she switched courses when she realised she’d prefer to work in a business environment.
Jess says she has already picked up lots of business knowledge on her course and is thinking about furthering this by progressing to level 3. As an apprentice,
Jess also likes that there are other young Derby College learners at Jackson Purdue Lever.Over the past five years the firm has established strong links with the college through its careers academy, providing work experience to several students.
I’d been working part-time as an admin assistant at Jackson Purdue Lever for about a year before being taken on as an apprentice, so I already knew everyone. I’m given quite a lot of responsibility at work, which makes me feel that my employer trusts me.
I’m responsible for ordering all the stationery, for instance. It’s important to get it right.
I also spend a lot of time writing up reports for the structural survey team and recording information on Excel spreadsheets as well as welcoming visitors to the firm.