This course is aimed at practising or aspiring first line managers, team leaders and supervisors. The qualification develops management skills and equips participants with the knowledge and abilities they need to succeed in a team leading or supervisory role.
Ideally you should be a practising or aspiring supervisor/manager. Applicants who are new to the course must take a numeracy and literacy Level 2 initial assessment test and an interview to ensure that the programme is suitable for them.
You will build your knowledge and understanding of solving work-based problems and making decisions based on gathering and interpreting information and evaluating options to determine the most appropriate solution.
You will also develop an awareness of the factors that influence how people behave at work and you will investigate a range of leadership styles to motivate individuals and monitor performance.
There is the opportunity to look at the importance of planning and delegation and, in the later stages of the course, you will explore how effective communication at work can increase staff motivation and productivity.
Modules could include:
Assessment is by coursework and observations.
There are no additional costs as ILM membership is included within the course fees.
Successful completion of this qualification will provide progression opportunities to other qualifications such as the ILM Level 6 Award in Management.
While she was at school, Alison Biskup was academically gifted enough to be identified as a potential university student. But there was a drawback – going to university was the last thing she wanted to do.
She wanted to find a job. Derby College has helped her realise that dream. Alison, 19, from Long Eaton, dropped out of sixth form college after a year, having completed four AS Levels.
Through Derby College she found an opportunity to become an apprentice case administrator at growing Derby business Create Finance.
Now she is working towards her NVQ Level 3 in Business Administration at Derby College, having already passed Level 2 during her year as an apprentice.
Alison has been taken on as full-time administrator, and has seen her responsibilities grow as she gains more experience. Her role involves working one-to-one with a Create Finance Mortgage broker, looking after documentation and handling calls.
In the future Alison intends to either become a mortgage broker herself or become an expert in mortgage-based administration. She is aiming to take her industry recognised CeMAP qualifications.
Riverside Chambers-based Create Finance was launched in August 2015 by Derby men Gindy Mathoon, who attended Derby Moor Community College and Karl Yeoman, who went to Allestree Woodlands, along with Pete Mugleston who is originally from Nuneaton.
The business has grown to employ 26 people, including the three directors. Gindy said Alison has been with the company for nearly two years and is a very popular member of the team, who gets her work done effectively and with minimal supervision.
He said: "Derby College sources suitable candidates who potentially have the right qualities to work for Create Finance. The administrators are the backbone of the business and without high quality administration we can't grow as a business. We're expanding gradually, and our link with Derby College has allowed us to progress."
Derby College is really good for me. At school I was always encouraged to go to university but it's not something I wanted to do. Really, I just wanted to go out and earn my own living and Derby College has helped me do that. Once I've completed my college courses, I'd like to do my industry CeMAP exams. I'd love to be a broker – either that or become amazing in administration and be somebody who knows all about mortgages.