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Wall and Floor Tiling Level 2 Apprenticeship StandardApply Now »

Course Image
Level: 2

Location: Hudson Building

Years: 3

Interview: Y

Course Summary

This course meets the needs of students who have gained an apprenticeship position in Wall and Floor Tiling.  It allows them to learn, develop and practise the knowledge, skills and behaviours required for their employment. 

This course is delivered in conjunction with the apprentice's employer and support is given to ensure specific training is available to meet all needs.

Entry requirements

You should have gained employment as an apprentice with a tiling or building company.  GCSE grade D/3 or above in English and Maths, a Pass or above in a Construction-based course or an equivalent qualification are desirable, although not always required.  You will undertake a skills test in literacy and numeracy.

A commitment to your own learning and performance in a working environment is essential.

Course Content



A Wall and Floor Tiler will know and understand:

Work Methods

  • The purpose, characteristics and application of materials, tools and equipment
  • Safe handling, storage and protection of materials and equipment and work area
  • Safe and efficient working methods and appropriate work requirements in accordance with Health and Safety legislation
  • Methods and techniques for the installation of porcelain, stone, conglomerate and mosaics in accordance with British Standards

Identify and Respond to Customers Needs

  • The most appropriate products for each application and relevant factors influencing selection in different settings
  • Different types of communication and understanding of customer requirements to include formal and informal methods with the ability to respond to customer needs

Construction Industry

  • Key factors and systems of work appropriate to different work environments i.e. basic workmanship for conventional types of building works.

Building Methods

  • Different industry sectors such as private residential, new construction, commercial and refurbishment
  • Differences between modern and traditional construction methods including specific tiling techniques
  • Those aspects of relevant British Standards BS5385:1-5, BS8000:11and Codes of Practice, which apply directly to their work and substrates

Product and Specification Information

  • Relevance of technical data sheets, specifications, CoSHH sheets, method statements and risk assessments
  • Differences between product types, their characteristics, qualities, uses, sustainability and limitations
  • The reasons for selecting and preparing the appropriate type of background; wall and floor boards, screed, render and concrete to receive wall and floor tiling
  • The implications that can arise from the installation and use of under floor heating
  • Factors affecting tanking & tiling to wet room installations.
  • Causes of common problems and how these can be prevented

Preparation and Application and Removal

  • Difference in types of common preparation methods, make-up and application; screed, levelling compounds, priming and surface preparation depending on substrate
  • Different types of resources, tools and equipment for preparing backgrounds and fixing wall and floor tiles
  • Different types and weight limits of wall nd floor substrates
  • How to protect the work and its surrounding area from damage
  • Different types of screeds/render and specialist preparations such as waterproof tanking, decoupling and anti-fracture membranes
  • The impact of drying and curing times for various backgrounds
  • Measuring and setting out procedures
  • How to estimate and calculate required amounts of tiles, materials and resources including allowing for wastage
  • Removal and Installation techniques and methods (including remedial works) for removing and fixing different types of wall and floor tiles and accessories including trim
  • Different types of adhesives and grouts (i.e. cementitious/epoxy)
  • Handling, measuring, cutting techniques and how product type/size affects this
  • Types of under floor heating and how and when to tile


A Wall and Floor Tiler will be able to:

Work Methods

  • Identify and minimise hazards and risks in the workplace, ensuring a safe environment is maintained at all times
  • Follow safety procedures, risk assessments, method statements and work instructions
  • Make the most efficient and effective use of resources, time and materials
  • Select, use, maintain and store tiling tools and equipment
  • Prepare backgrounds, install wall and floor tiles and produce finished work that conforms to British Standards BS5385:1-5 and BS8000:11
  • Report accidents or incidents in the workplace in accordance with organisational and legislative requirements

Identify and Respond to Customers Needs

  • Prepare for meetings with customers and use appropriate listening and questioning techniques when discussing product selection
  • Review and check that the specification meets the requirements of the customer in line with industry standard and aesthetic requirements
  • Interpret drawings, quality standards and specifications

Construction Industry

  • Identify different Industry sectors e.g. new construction, social housing, residential, refurbishment, commercial and heritage

Building Methods

  • Identify different building methods e.g. steel frame, reinforced concrete frame, traditional (solid wall and cavity wall) timber frame
  • Use the appropriate method of preparation and fixing for the work environment and product being installed
  • Identify various types of fixing and installation methods from traditional render and screed to modern adhesives and grouts

Product and Specification Information

  • Interpret technical product data, drawing, specifications, manufacturer’s information, Codes of Practice and British Standards to ensure correct preparation and installation of wall and floor tiles and associated systems
  • Interpret relevant health and safety requirements: method statements, risk assessments, CoSHH according to product and specification requirements
  • Advise clients/customers on the different types and sizes of wall and floor tiles, and ancillary products and the materials they are manufactured from e.g. ceramic, porcelain, stone and plastic
  • Revert to manufacturers’ product information to avoid errors
  • Identify and rectify common preparation, fixing and installation problems

Preparation and Application and Removal

  • Identify substrate type and condition to determine appropriate preparation methods/products
  • Select materials including: wall and floor tiles, primers, levelling compounds, screeds, adhesives, grouts, trims and ancillaries suitable for the substrates, tile products and installation environment
  • Select suitable hand and power tools and appropriate Personal Protective Equipment (PPE)
  • Calculate required amounts of tiles, materials and resources for the work requirements
  • Prepare wall and floor backgrounds (including level and plumb) using primers, renders, levelling compounds and screeds
  • Set-out for tiling wall and floor areas, ensuring mall cut tiles are avoided as far as practical and joint widths are consistent, parallel and plumb
  • Measure, mark and cut tiles in accordance with work requirements to include cutting around obstacles such as pipes, sockets and drains
  • Apply adhesives and fix tiles to wall and floor surfaces
  • Grout and finish tiles to wall and floor areas
  • Install tanking systems, decoupling membranes and electric under-tile heating
  • Undertake remedial work in accordance with specification.
  • Be able to remove and replace individual damaged tiles without causing damage to adjacent finishes


Wall and Floor Tilers will be expected to demonstrate:

  • Their responsibilities towards own and others' safety in the workplace
  • A strong work ethic, motivated, reliable and adaptable
  • Attention to detail, quality and continuous improvement
  • Awareness of the business’s mission, aims, markets, products and services
  • A customer focused attitude
  • Effective communication in a team, with clients or with management

How will I be assessed?

The end point assessment (EPA) will assess how an apprentice can apply their

skills, knowledge and behaviours acquired in their apprenticeship, through the

following three assessments carried out after the gateway point of the

apprenticeship, which is typically after 30 months on programme:

1. Knowledge test – this test will consist of 50 multiple-choice questions on a

computer-based platform or paper-based.

2. Skills test – this test will consist of practical activities to assess the

apprentice’s skills and behaviours.

3. Professional Discussion – assessed by an Independent Assessor, this

discussion will consist of 15 questions that clarify and probe the

apprentice’s knowledge, skills and behaviours based on the portfolio of

evidence they have developed.

The EPA can only be taken after the conditions of the Assessment Gateway have

been successfully achieved.

Performance in the EPA will determine the apprenticeship grade of fail, pass or



Are there any additional costs or specialist equipment required?

You need safety boots and Personal Protective Equipment, such as a hard hat and overalls, which should be supplied by your employer.

What can I do after this course?

On completion of this programme, you can apply for a Construction Skills Certification Scheme (CSCS) Card at the appropriate level, subject to meeting entry requirements at that time.

You can also progress to supervisory, management or professional and technical courses and qualifications.



Did you find the course information on this page useful?


This course is run at the Hudson Building

Hudson Building

About the Hudson Building»

Keiran Dixon

Keiran Dixon

Apprenticeship opens doors for Kieran as he masters trades

Kieran Dixon jumped at the chance to learn a range of trades when he landed a maintenance apprenticeship through Derby College. Seventeen-year-old Kieran was one of two teenagers chosen after Ilkeston-based Belfield Furnishings gave a presentation to students at the college’s campus in the town. Now he was switched from his Level 2 Diploma in Plastering to work towards a Level 2 Diploma in Maintenance. Kieran praised the college’s teaching staff, saying they make the course fun and show you “what it’s like in the real world.” He studies one day a week in college and works with Belfield on the other four. Richard Newby, HSE and maintenance manager at Belfield, said he received a number of good applications and he was able to take on two candidates. He said: “The two lads only started earlier this month, but we’re pleased with their application and work. Our aim is to invest time and training so our apprentices gain the skills they need to be part of the team for the long haul.”

I was attracted by the fact that the job and the course together give you the chance to learn all the different trades. Hopefully I can get qualified and go onto Level 3 Maintenance. The apprenticeship opens more doors, you can learn to drive for instance.


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