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Apprenticeship - Retailer - Level 2Apply Now »

Course Image
Level: 2

Location: Workplace

Years: 1

Interview: Y

Course Summary

The main purpose of a retailer is to assist customers when they purchase products and services, which requires a good understanding of the stock being sold and the variety of ways customers can shop as well as the ability to process payments, for example using a till.  Retailers must be passionate about delivering a quality service that always aims to exceed customers' expectations. 

Entry requirements

You should be working in an operational role within the industry to start on this apprenticeship standard.

You should have Maths and English GCSE graded A-D or relevant industry experience.

Course Content

How will I be assessed?

You will be assessed throughout your programme via observations, witness testimonies, work products and questioning.

At end point assessment, you will be required to complete:

  • A 30-minute on-demand multiple choice test
  • A two-hour observation of your knowledge, skills and behaviours
  • A one-hour structured meeting led by the independent end point assessor, involving you and your employer.

Are there any additional costs or specialist equipment required?

You will be provided with any Personal Protective Equipment required to legally and safely undertake your role.

What can I do after this course?

You can progress to a further apprenticeship programme such as Retail Team Leader Level 3.


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Hadley Trueman

Hadley Trueman

National acclaim for DCG fashion retail innovator Hadley

Talented DCG fashion business & retail student Hadley Trueman has already seen his concepts win national acclaim.    
Hadley, aged 17, received the award for most outstanding work after exhibiting at The Truman Brewery in East London over the summer.    
He was among 150 further education students on UAL (University of the Arts London) award body courses nationally, who were selected to perform or display their work at Origins Creative Arts Festival.    
Hadley’s use of Instagram to create a live timeline featuring high-end department store Selfridges impressed the judges with its originality.    
When he finishes College Hadley is thinking about taking a degree in buying and merchandising, possibly at UAL or De Montfort University in Leicester, where one of his favourite designers, Samuel Ross, studied.    
Hadley said: "I’ve always been interested in fashion, but the business side more than the design side.    
“After GCSEs I looked at other colleges that are not far from where I live but the level 2 course at Joseph Wright was just what I was looking for."    
When Hadley is not at College, he’s gaining valuable work experience at Nottingham clothing store 18montrose as well as marketing his own online unisex streetwear brand asterisk vision.

College is great. The tutors are supportive – they don’t mind if I take the brief and change it to suit my own ideas.


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