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Diploma in Health Care Support Services - Level 3Apply Now »

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Level: 3

Location: Other

Years: 1

Weeks: 53


Start: Roll On Roll Off - Contact Us

Days / Times: Contact Us

Tuition (£): 0.00*

24+ Loan Amount: 2880.00****

Interview: Y

Course Summary

This quaification is suitable for individuals working in roles such as: 

  • Administrative Assistant/Administrator
  • Caretaker/Maintenance Person
  • Cleaner
  • Customer Service Assistant/Manager
  • Database Administrator
  • Gardener
  • Health Records Clerk
  • Hospital Porter
  • Kitchen Supervisor/Manager
  • Library Assistant
  • Personal Assistant (PA)
  • Receptionist
  • Records Manager
  • Security Officer/Manager
  • Stock Control/Replenishment Assistant
  • Stores Assistant
  • Technical Support Person
  • Van Driver


Entry requirements

You should be employed and working in a health care environment within a supervisory role.

You should have a good standard of English.

Course Content


  •  Engage in personal development in health, social care or children's and young people's settings
  •  Promote communication in health, social care or children's and young people's settings
  •  Promote equality and inclusion in health, social care or children's and young people's settings
  •  Promote and implement health and safety in health and social care
  •  The role of the health and social care worker

This qualification is within the Diploma range of credit.   Learners must achieve a minimum of 37 credits to gain the Pearson Edexcel Level 3 Diploma in Healthcare Support Services. To do this they must achieve:

  • 16 credits from the mandatory units 
  • a minimum of 21 credits from the optional units 
  • a minimum of 22 credits at, or above, Level 3. 

This qualification has 172 guided learning hours (GLH). The Total Qualification Time (TQT) for this qualification is 370. All units must be assessed in accordance with Skills for Health’s Assessment Principles and/or Skills for Care and Development’s Assessment Principles.

How will I be assessed?

The overall grade for the qualification is a ‘pass’. The learner must achieve all the required units within the specified qualification structure. To pass a unit the learner must: 

  • achieve all the specified learning outcomes 
  • satisfy all the assessment criteria by providing sufficient and valid evidence for each criterion 
  • show that the evidence is their own.

The qualification is designed to be assessed in the workplace, in conditions resembling the workplace, as specified in the assessment requirements/strategy for the sector, or as part of a training programme.

Are there any additional costs or specialist equipment required?

You could apply for a student loan of £2,800 which you will not repay until your salary is £25,000 or above.  Invoicing is negotiable.

What can I do after this course?

 It is anticipated that learners will progress to specialist qualifications reflecting the context in which they work.




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* Tuition - This figure is the fee to be paid if you are not entitled to any concessions.
*** Co-Tuition - This figure is the fee to be paid if you are entitled to any partial concessions.
**** Advanced Learner Loan: if you are aged 19 or over and want to study at Level 3, 4, 5 or 6, you could apply for an Advanced Learner Loan to help with the costs of your study. This is the fee that would need to be financed by a successful application for a loan. Alternatively, you or your employer could pay the fees directly.

Lewis Morrell

Lewis Morrell

Lewis follows dad and granddad into healthcare

Teenager Lewis Morrell is aiming to become the third generation of his family to go into nursing.

But disappointing school GCSE exam results meant he had to have a rethink and plot a new route on the road to his career.

Looking for suitable courses, Lewis attended a College open event and was impressed with both what was on offer and the friendliness of the staff.

Eighteen-year-old Lewis described Derby College as "a lifeline" which has helped to give him confidence and a mind-set that he can achieve his goals.

A hospital work placement, run through the college's Employer Academy programme, has directly helped him land a health care assistant apprenticeship at the Royal Derby Hospital.

And Lewis has also completed Health and Social Care and English Functional Skills at Level 2, with a double pass and a merit. He is waiting for his GCSE English and CGSE Science results.

Lewis's dad is a children's nurse and his grandad worked in nursing and midwifery. He now manages a doctors' practice in Australia.

Knowing Lewis's skillset and temperament, they said that getting into health care would be "the best thing he ever did". He was inspired by them

I was a bit down about my English and Science results from school, because I needed those for nursing. Once I've got them I'll be able to get on further, so college was a lifeline.

It supported me through the first year and they pushed me. It's given me confidence. Rather than thinking 'maybe I can't do this', it helped me think 'yes, I can actually do this.'

It was very supportive through all of my time and I'm proud to have been accepted for the apprenticeship.

I'd say to anybody who didn't quite get the exams they want: go to
College, go to every lesson, stick with it and eventually it'll all click.

It's a four year apprenticeship. I want to go on to university and get my nursing degree and then get into children's nursing eventually.

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